WMC Resident Staff includes Electromechanical technicians and Engineering level Computer and Electronics personnel, plus full technical service & engineering staff from WAG Germany as needed.

Field Service rates can be obtained from, and service orders placed with the WMC service coordinator at

Telephone assistance is available however we cannot guarantee a technician will be available to take a customer call at any given time. Particularly when there is urgency, customers are encouraged to send a

The TAR is always the best start to the troubleshooting process. That form contains information about the machine, the problem and how we should return contact. It does not replace all phone consultations but it is always the best start. The TAR can be filled in and submitted from our website or printed and faxed.