Our site in Shanghai enables us to offer our customers in Asia shorter response times to service matters and problems regarding their machines. A team of 3 Chinese service technicians and one German service manager supports our customers by phone as well as personally at their premises. A German service administrator completes the service team.

• Shorter response times due to same time zone
• Personal contact persons in local language
• Quotes for service visits, spare parts, and tools
• Common spare parts and tools held in stock
• Shorter travel times and lower travel costs
• Customer training in WSM showroom
• Machine demonstrations